Privacy Policy
At ALPACA PICRAFT we value and respect the privacy of our clients. The personal information we collect is used exclusively to manage and process your orders, send confirmation emails or contact you if we require more details about your purchase. We guarantee that your information will not be sold or rented to third parties under any circumstances.
Collection and Use of Information:
ALPACA PICRAFT collects and securely stores information such as:
- Full name
- Telephone number
- Address
If you make an online payment, your credit card information will be processed through Culqi (www.culqi.com) or other trusted payment platforms. This information is not stored on our servers, as it is transferred directly to a secure server that uses advanced encryption technology to protect your data.
Data protection:
We are committed to protecting your personal information by using secure servers and the latest security technologies. This ensures that only ALPACA PICRAFT has access to your data. Likewise, our shipping labels are generated exclusively in our offices, so no personal information is shared or stored by the courier companies in charge of shipments.
Limited Use of Information:
The information collected is used only to:
- Process and deliver orders.
- Contact you in case of problems or questions about your order.
- Send you our newsletter (if you have opted to receive it).
Privacy Policy Updates:
If we make changes to our privacy policy, we will notify all affected users by email and post the updates on our website.
Minor Privacy:
ALPACA PICRAFT does not knowingly collect personal information from minors. If we identify any cases in which information has been received from a minor, we will delete that data immediately.
If you have questions or concerns about our privacy policy, please feel free to contact us through the official channels provided on our website.